FAQs

Can I place my order 24/7?

Yes, the system is fully automated – your work will be returned to you by 6pm GMT of the date/turnaround time selected on the order form.

Please note that the turnaround begins from when we receive your file.

Why choose Personal Statement Pro?

Personal Statement Pro is the first choice for UCAS applicants looking to sharpen their personal statement. We have helped 1000’s of students secure a place at university over the past decade and are always looking for new ways to improve our services further.

Who will work on my personal statement?

We have an experienced team of expert writers and editors, all are native English speakers, educated to Master’s at a Red Brick university, with the many also holding a PhD. They have an intimate understanding of applications procedures and know at first-hand what universities are looking for in a personal statement.

What if I need any alterations?

We offer a free 10 day alteration period on all our orders. Simply get in touch and let us know what else you would like done.

How much does it cost?

Our standard fees are £85 for Editing and £125 for Writing. Please visit our Home page for more information on personal statement proofreading and personal statement writing, or get in touch on 0203 745 6950, by Live Chat or email us at hello@personalstatementpro.co.uk

I need it quickly - how long will it take?

Our standard delivery is 5 days, but we can offer a 3 day or even a 24 hour turnaround if necessary.

Can I call you?

Yes! Feel free to call us on 0203 745 6950 during office hours: 9am-5pm Monday to Friday. Alternatively, you can use Live Chat or email us at hello@personalstatementpro.co.uk

Are my document and details safe with you?

Customer confidentiality is one of our highest priorities, and we will ensure that your documents and all of your personal details are secure and private at all times.

I'm applying to an international university - can you help me?

Yes! Although we specialise in UCAS applications, our editors and writers have significant experience across the higher education sector, and will be able to tailor your personal statement for applications to universities across the world.

How do I pay?

We accept payment through the leading on-line payment method PayPal. Payment is easy, rapid and secure. We are also happy to send your our bank details on request if you would prefer to make a bank transfer, simply email us at hello@personalstatementpro.co.uk.

I'm applying from overseas - can you help?

Yes! The UCAS personal statement process is the same for overseas students, so just select the service you need and we’ll take care of the rest.

I'm a parent - can I order this on behalf of my child?

Yes, but we do need your child to send a personal statement that they have written themselves, or complete a questionnaire with as much detail about themselves as possible.

Will I get my work back by the time on the order form?

The turnaround time begins from when we receive either your personal statement for proofreading and editing, or your completed questionnaire for our bespoke example writing service. However, in the unlikely circumstance that it may be delayed, we will contact you asap.

I want proofreading and editing - will I be able to see the changes made?

Yes. When we return your personal statement, we will include a ‘track changes’ version which will highlight all of the changes that the editor has made, along with the clean final version.

What guarantees do you have?

Personal Statement Pro is an experienced, professional company that aims to please its customers above all else.

We guarantee a high quality, punctual service.

This includes:

  • Quality – To send you a personal statement that is in perfect English, with pristine spelling, punctuation and grammar.
  • Delivered On Time – Your personal statement will be delivered to you within the agreed turnaround time.
  • Confidentiality – We keep all of your information secure and confidential – our customers’ privacy is very important to us.
  • Alterations – We offer as standard a free 10 day alteration period for all orders.
  • Originality – For Bespoke Example Writing orders, we guarantee to deliver an original, individual personal statement that has been tailored to you and you alone.
  • UK based – Our office staff are on-hand to deal with any queries you may have during office hours (9am-5pm, Monday to Friday). You may contact us by phone, Live Chat or email with any questions or concerns you may have.
  • Payment Protection – We guarantee that your payment will be made securely through PayPal and will be protected by UK banking laws.